Articulate 360 Network Endpoints for the EU Data Center
Article Last Updated November 8, 2024
This article applies to:
This article lists Articulate 360 apps, services, and network endpoints for the EU data center. The domains listed below must be accessible on port 443 for Articulate 360 apps and services to work properly.
Articulate 360 Applications
- Articulate 360 Desktop App
- AI Assistant
- Rise 360
- Storyline 360
- Reach 360
- Review 360
- Content Library 360
- Articulate 360 Training
- Studio 360
- Replay 360
- Peek 360
Articulate 360 Services
Articulate 360 services perform the following functions:
|
Function |
Example |
|
Provide access to applications and updates for installation |
The Articulate 360 desktop app depends on deployment services to provide updates. |
|
Authenticate users and authorize them to use Articulate 360 applications |
Articulate 360 apps use licensing services to confirm that a user is properly licensed to use installed software. |
|
Provide direct access to Articulate 360 features |
Downloading of Content Library 360 assets to authoring apps, such as Storyline 360, is provided by content services. |
|
Maintain service reliability and tailor experiences |
Anonymized system environment data is collected for internal quality purposes. |
How to Enable Articulate 360 Services in Your Network
Secure networks might block Articulate 360 services and prevent your apps from working. We recommend adding the following domains to your organization's allowlist for the best experience. At a minimum, you’ll need to allow the endpoints marked as "required" for your Articulate 360 apps to work properly.
Note: Articulate 360 web apps use bearer-token authentication. This means the authentication token is attached to your account, so your network admin shouldn't modify the authorization header in http requests.
Articulate Domains
|
articulate.com reach360.eu |
These domains provide various services, including help and support information for Articulate 360 and Reach 360 |
|
(Required) *.articulate.com (Required) *.reach360.eu |
Our subdomains provide essential services, such as authentication, that are required for your Articulate 360 apps to function. |
|
(Required) articulateusercontent.com |
This domain is required for user-generated content, such as screenshots and reports in Review 360. |
|
riseusercontent.com *.riseusercontent.com |
These domains and their subdomains are necessary to preview Rise 360 course templates. |
|
api.reach360.com |
This domain or the API endpoints must be allowed in order to use the Reach 360 API. |
Amazon S3 Endpoints
|
(Required) 360-prod-eu-central-1-213152736482.s3.amazonaws.com (Required) 360-prod-eu-central-1-213152736482.s3.eu-central-1.amazonaws.com (Required) rise-prod-eu-central-1.s3.amazonaws.com |
These Amazon S3 endpoints are required for various Articulate 360 features, including publishing Storyline 360 and Studio 360 courses to Articulate 360 and collecting feedback with Review 360. |
|
(Required) ai-connect-pdf-eu-central-1-213152736482.s3.eu-central-1.amazonaws.com |
This Amazon S3 endpoint is required for generating images and analyzing uploaded source documents with AI Assistant in Rise 360 and Storyline 360. |
|
(Required) 360-prod-eu-central-1-213152736482.s3-external-1.amazonaws.com (Required) rise-prod-eu-central-1.s3-external-1.amazonaws.com |
These Amazon S3 endpoints are required for Content Library 360 templates and characters. |
|
s3.amazonaws.com/360-prod-eu-central-1-213152736482 |
These Amazon S3 endpoints provide static content, such as style sheets, for our websites and web apps. |
Content Library 360 Assets
|
(Required) *.pexels.com |
These domains are required for browsing Content Library 360 images and videos in Storyline 360 and Rise 360. If you have questions about Content Library 360 assets, let us know. We’re happy to help! |
Security
|
google.com |
This endpoint allow your users to register themselves for Articulate IDs. If this endpoint is blocked by your firewall, users can create Articulate IDs only when team admins invite them to join an Articulate 360 Teams subscription. Team invitations bypass the ReCaptcha spam-prevention filter. |
Payment Authorization
|
*.stripe.com |
This domain provides authorization for credit card payments for your Articulate 360 subscription. |
Analytics and Support
|
*.google-analytics.com *.googleadservices.com *.googletagmanager.com |
These endpoints help us track how users interact with our web pages and apps so we can continually make our products better. |
|
*.launchdarkly.com |
These endpoints allow us to enable new features, including early-access features, for your Articulate 360 subscription. |
|
*.marketo.net *.mktoresp.com |
These endpoints help us to give you the help you need to succeed. For example, they allow us to send follow-up emails with relevant info and tutorials. |
|
*.newrelic.com *.nr-data.net |
These endpoints help us monitor app performance so we know where to make improvements. |
|
*.salesforceliveagent.com |
This endpoint powers Live Chat support for Articulate 360 Teams subscribers. |
Web Fonts, Graphics, and Icons
|
*.googleapis.com *.gstatic.com *.typekit.net *.typography.com |
These domains let you see the licensed typefaces and images we use on our websites. |