Storyline 360 Support Directory

Browse all Storyline 360 articles (Last Updated Feb 18, 2025)

• Accessibility Index
• Articulate 360 FAQs
• Articulate 360 FAQs: Accessibility
• Articulate 360 FAQs: Articulate 360 Training
• Articulate 360 FAQs: Articulate AI
• Articulate 360 FAQs: Articulate Localization
• Articulate 360 FAQs: Content Library 360
• Articulate 360 FAQs: Free Trials
• Articulate 360 FAQs: Responsive Mobile Player
• Articulate 360 FAQs: Review 360
• Articulate 360 FAQs: Sales and Support
• Articulate 360 FAQs: Storyline 360
• Articulate 360 FAQs: Teams
• Articulate 360 FAQs: Working on a Mac
• Articulate 360 Feature Roadmap
• Articulate 360 Network Endpoints
• Articulate 360 Network Endpoints for the EU Data Center
• Articulate 360 Pricing Options
• Articulate 360 Teams Version History
• Articulate 360 Teams: Admins Must Be Assigned to User Seats to Use the Articulate 360 Apps
• Articulate 360 Teams: Can't Transfer Content to an Admin Who Has a Seat on Another Team
• Articulate 360 Teams: Common Single Sign-On (SSO) Issues
• Articulate 360 Teams: Download Seatholder Info
• Articulate 360 Teams: How to Add User Seats to Your Account
• Articulate 360 Teams: How to Import Users for Your Team All at Once
• Articulate 360 Teams: Invites Expire After 90 Days
• Articulate 360 Teams: Manage Undelivered Invites
• Articulate 360 Teams: Reducing Seats in a Subscription
• Articulate 360 Teams: Roles and Permissions
• Articulate 360 Teams: Search and Sort Team Members
• Articulate 360 Teams: Single Sign-On (SSO)
• Articulate 360 Version History
• Articulate 360: Custom Install Location
• Articulate 360: Disabling Articulate AI Services
• Articulate 360: Disabling Cloud-based Services
• Articulate 360: Here’s What to Do Before Canceling Your Subscription
• Articulate 360: How to Disable Software Updates
• Articulate 360: Non-Admin Updates
• Articulate 360: Offensive Content Disclaimer
• Articulate 360: Opt Out of Sending Usage Data to Articulate by Changing Your Privacy Preference
• Articulate 360: Running Diagnostics
• Articulate 360: Script to Remove Local User Data for Articulate 360 Apps on a Windows PC
• Articulate 360: Self-Service Quoting Tool
• Articulate 360: Send Us a Screen Recording of Your Issue
• Articulate 360: Subscription Renewal FAQs
• Articulate 360: Web Hosting
• Articulate Content Is Compliant with AICC Level 1
• Articulate Localization: Translating Updates to Your Course
• Articulate Localization: Using the AI Translation Glossary
• Articulate Mobile Player Error: Cannot Download Content
• Articulate Online Shut Down December 31, 2021
• Articulate Storyline: Can't Insert a Lengthy Screen Recording
• Articulate Support: Live Chat
• Articulate Updater: How to Mass Update Published Courses
• Attachments Won't Open
• Combined System Requirements for All Articulate 360 Apps
• Compatibility Between Storyline 360 and Storyline 3 Project Files
• Disable the Resume Prompt in Articulate Engage Before Importing Interactions into Articulate Storyline
• Drag-and-Drop Interactions Aren't Compliant with Section 508 Accessibility Guidelines
• End of Support for Internet Explorer 11
• Error 8007064C When Installing Articulate 360 Apps
• Getting Started with Articulate 360
• Getting Started with Articulate 360 Teams
• Getting Started with Content Library 360
• Getting Started with Storyline 360
• How Freelancers Work With Articulate 360 Teams
• How Picture Placeholders Have Been Enhanced in Storyline 360 and Storyline 3
• How PowerPoint Equations Are Imported into Articulate Storyline
• How to Create Lightboxes in Storyline 360
• How to Determine Which Version of iOS You Have
• How to Enable Tab-Key Navigation on a Mac
• How to Find Your Microsoft Office Version Details
• How to Install Storyline 360, Studio 360, and Replay 360 on a Mac
• How to Localize Storyline 360, Studio 360, Replay 360, and Peek 360 in Other Languages
• How to Orient Objects to Motion Paths in Storyline 360 and Storyline 3
• How to Repair Articulate Storyline 360
• How to Solve an Error Installing, Updating, or Uninstalling Articulate 360 Apps
• How to Track Articulate Content in Adobe Connect
• How to Trigger Actions When Objects Enter the Slide in Storyline 360
• How to Trigger Actions When Objects Intersect in Storyline 360
• How to Trigger Actions When Objects Leave the Slide in Storyline 360
• How to Trigger Actions When Objects No Longer Intersect in Storyline 360
• How to Turn User Account Control On or Off in Windows 10 and later
• How to Turn User Account Control On/Off in Windows 8
• How to Upgrade a Course to Storyline 360
• How to Upload Published Content to a Server
• Implementing xAPI to Support Articulate Content
• Learners See the Wrong Fonts or Missing Letters in HTML5 Courses
• Line Widths Are Different After Importing PowerPoint Content into Articulate Storyline
• LMS Error: The Manifest Cannot Be Found
• Microsoft Surface Support
• MP4 Videos Require a MIME Type on Your Server to Play Properly
• Old Version of Content Is Displayed After Updating Published Files
• Prev and Next Buttons Show During Quiz Review
• Project Files Open in the Latest Version of Storyline by Default
• Publishing Storyline 360 Courses for xAPI
• Review 360: Manually Upload Storyline 360 Courses
• Rise 360: How to Require Learners to Complete a Storyline Block
• Rise 360: How to Track Course Completion with a Storyline Block
• Rise 360: Making Storyline Blocks Behave Consistently
• Rise 360: Use Storyline Blocks to Embed Storyline 360 Courses
• SharePoint Online Won't Play Articulate Published Content
• Storyline 360 and Rise 360: Comparing Articulate AI Features
• Storyline 360 and Rise 360: Comparing Features for LMS Output
• Storyline 360 and Storyline 3: Some Animations and Transitions Don't Work in Internet Explorer or Microsoft Edge
• Storyline 360 and Studio 360: How the Seekbar Behaves in the Responsive Player
• Storyline 360 and Studio 360: How to Fix an Unsupported XLIFF Version Error
• Storyline 360 and Studio 360: How to Use Scrolling Panels on Touchscreen Devices
• Storyline 360 and Studio 360: HTML5 Gestures for Tablets and Smartphones
• Storyline 360 and Studio 360: Website Video or Web Object Is Missing from Published Course
• Storyline 360 Courses Have an HTML Language Identifier for Screen Readers
• Storyline 360 Supports Section 508 Accessibility Guidelines
• Storyline 360 Supports Web Content Accessibility Guidelines
• Storyline 360 Team Slides: Unable to Connect to Articulate 360
• Storyline 360 User Guide
• Storyline 360 Version History
• Storyline 360: 360° Images Won't Load in Safari 15
• Storyline 360: 64-bit App
• Storyline 360: Accessible Authoring
• Storyline 360: Accessible Feedback Layers
• Storyline 360: Accessible Launch Page
• Storyline 360: Accessible Navigation in Review 360
• Storyline 360: Accessible Player Controls
• Storyline 360: Accessible Quiz Results
• Storyline 360: Accessible Semantic Formatting
• Storyline 360: Accessible Text
• Storyline 360: Accessible Text Styles
• Storyline 360: Accessible Video Controls
• Storyline 360: Adjustable Accessibility Settings
• Storyline 360: Adobe Type 1 PostScript Fonts Aren't Supported
• Storyline 360: Allow Learners to Review and Retry Only Incorrect Questions
• Storyline 360: Animations and Transitions Aren't Smooth When Published as a Video File
• Storyline 360: Audio Quality Settings for Recorded Narration
• Storyline 360: Background Audio
• Storyline 360: Backward Compatibility of Articulate AI Features
• Storyline 360: Best Practices for High Quality Images and Videos
• Storyline 360: Built-In Variables
• Storyline 360: Closed Captions Colors
• Storyline 360: Closed Captions for Video Projects
• Storyline 360: Closed Captions Placement
• Storyline 360: Cloud Backup
• Storyline 360: Conditional Trigger Enhancements
• Storyline 360: Content Is Slow or Doesn't Work on Apple iOS/iPadOS Devices
• Storyline 360: Course Playback Speed Control
• Storyline 360: Creating & Renaming Custom Text Styles
• Storyline 360: Custom xAPI Statements
• Storyline 360: Customizing or Suppressing the Goodbye.html Page
• Storyline 360: Default Slide Size
• Storyline 360: Definition of Built-In States
• Storyline 360: Detailed Publish Failed Error Messages
• Storyline 360: Detect Missing Fonts
• Storyline 360: Dialog Layers
• Storyline 360: Disable Player Navigation When Revisiting Quiz Questions
• Storyline 360: Drop-Down Lists Display an Error Report on Windows 7 Computers
• Storyline 360: Dynamic Variable Placeholders
• Storyline 360: Elapsed Time Variables
• Storyline 360: Emphasis Animations
• Storyline 360: End of Classic Trigger Workflow
• Storyline 360: Enhanced Color Selector
• Storyline 360: Enhanced Timeline Management
• Storyline 360: Enhanced Word Translation
• Storyline 360: Failed to Import PowerPoint Presentation
• Storyline 360: Feedback Master Defaults
• Storyline 360: Fine-Tune Motion Paths
• Storyline 360: Freeform Question Text Isn't Reported to an LMS
• Storyline 360: Full-Screen Toggle
• Storyline 360: Global Notes Formatting
• Storyline 360: Here's When a Course Communicates Completion to an LMS
• Storyline 360: How Masking Animations and Transitions Work in in HTML5 Output
• Storyline 360: How Screen Readers Announce Course Titles
• Storyline 360: How the Built-In Disabled State Works
• Storyline 360: How to Add YouTube Videos
• Storyline 360: How to Adjust Video Compression
• Storyline 360: How to Design an Accessible Course
• Storyline 360: How to Embed Published Content in a Web Page
• Storyline 360: How to Export Images, Characters, Audio Clips, Videos, and Screen Recordings
• Storyline 360: How to Fix Unexpected or Erratic Behavior
• Storyline 360: How to Hide Closed Captions When a Layer Opens
• Storyline 360: How to Navigate Multiple Choice Questions with a Screen Reader or Keyboard
• Storyline 360: How to Publish a Single Scene or Slide
• Storyline 360: How to Reference the jQuery Library
• Storyline 360: How to Restrict or Lock Navigation
• Storyline 360: How to Rotate an Interactive Dial More Than Once
• Storyline 360: How to Send the Value of a Variable to an LMS/LRS
• Storyline 360: How to Share Custom Themes
• Storyline 360: How to Use a Trigger to Send a Completion Status to Your LMS
• Storyline 360: How to Use the Conditional Seekbar
• Storyline 360: How to Use the Skip Navigation Shortcut
• Storyline 360: How Triggers Work When Moving or Deleting Cue Points
• Storyline 360: HTML5-Only Features
• Storyline 360: Hyperlink States
• Storyline 360: Imported Word Translation with Exceptions
• Storyline 360: JavaScript Best Practices and Examples
• Storyline 360: JavaScript Console
• Storyline 360: Jump-to-Time Trigger
• Storyline 360: Keyboard-Accessible Markers
• Storyline 360: LMS Courses with the Modern Player Get Cut Off on the Right Side of iPads
• Storyline 360: LRS Support
• Storyline 360: Manage Scoring for Question Banks with Branching
• Storyline 360: Modern Player Accessible Contrast
• Storyline 360: Modern Player Custom Color
• Storyline 360: Modern Player Zoom Makes Courses More Accessible
• Storyline 360: Modern Player-Only Features
• Storyline 360: Modern Text Rendering
• Storyline 360: More Quizzing and Tracking Options
• Storyline 360: New Trigger Workflow
• Storyline 360: Object Editing Enhancements
• Storyline 360: Objects Added to States Don't Appear in the Custom Tab Order Window
• Storyline 360: Offline Viewing Isn't Available for xAPI Content
• Storyline 360: Our Accessibility Journey
• Storyline 360: Player Tooltips
• Storyline 360: Preview Selected Scenes & Slides
• Storyline 360: Print Results Feature Doesn't Work
• Storyline 360: Print Slide Trigger
• Storyline 360: Publish Successful Window
• Storyline 360: Publish to cmi5
• Storyline 360: Publishing and Sharing Content
• Storyline 360: Publishing Freezes or Hangs
• Storyline 360: Question Result Variable
• Storyline 360: Random Number Variables
• Storyline 360: Recover a Corrupt Project
• Storyline 360: Recover Corrupt Project Assets
• Storyline 360: Requiring Learners to Pass Each Quiz in a Combined Result Slide
• Storyline 360: Rewind Button Doesn't Start the Slide Over
• Storyline 360: Simplified Output Folder Names
• Storyline 360: Slide Content Is More Accessible
• Storyline 360: Some HTML5 Animations and Transitions Are Converted to Fades on Mobile Devices
• Storyline 360: SSML Support
• Storyline 360: Streaming Video
• Storyline 360: Supplying the Actor via a Query String
• Storyline 360: SVG Support
• Storyline 360: System Requirements
• Storyline 360: Technical Support
• Storyline 360: Text Autofit Improvements
• Storyline 360: The Accessible Player Makes Navigation Easier
• Storyline 360: The End of Flash Importing and Publishing
• Storyline 360: The Modern Player
• Storyline 360: The Order in Which Triggers Are Executed
• Storyline 360: The Sidebar Is Missing in Player Properties
• Storyline 360: These Theme Colors Are Used for Text in Content Library 360 Templates
• Storyline 360: Timeline Scrubbing and Animation Editing
• Storyline 360: Tips for Importing Microsoft PowerPoint and Articulate Presenter Content
• Storyline 360: Toggle Hidden or Disabled State Trigger
• Storyline 360: Two-Color Focus Indicator
• Storyline 360: Uncompressed Audio, Stereo Sound, and Higher Sample Rate
• Storyline 360: Upgrade Project Text
• Storyline 360: Using HTML Formatting Tags in Text Variables
• Storyline 360: Variable Fonts Aren't Supported
• Storyline 360: Video Transcripts
• Storyline and Studio: AICC Content Won't Track or Resume in a Cross-Domain Environment
• Storyline and Studio: Audio Is Distorted on Some iPads and iPhones
• Storyline and Studio: Audio Might Not Play in Google Chrome
• Storyline and Studio: Compatibility View in Internet Explorer Isn't Supported
• Storyline and Studio: Course Doesn't Resume as Expected After Meeting the Completion Requirement
• Storyline and Studio: Custom True/False Answers Always Report to Your LMS as False
• Storyline and Studio: Here’s Why an HTML5 Course Gets Stuck on the First Slide in Google Chrome
• Storyline and Studio: How to Avoid Scrollbars and Margins in Web Objects
• Storyline and Studio: How to Create Certificates by Customizing the Report.html File
• Storyline and Studio: How to Enable LMS Debug Mode
• Storyline and Studio: How to Make YouTube Videos Play Inline on iPhones Running iOS 10 and Later
• Storyline and Studio: How to Report Completion and Success Statuses to an LMS
• Storyline and Studio: Issues with Imported Audio
• Storyline and Studio: Media Doesn't Autoplay in Safari
• Storyline and Studio: Media Doesn't Autoplay When Slides Advance Automatically
• Storyline and Studio: Non-English Characters in Quizzes Are Replaced by Underscores When Reported to an LMS
• Storyline and Studio: Player Properties Aren't Saved When You Click the X to Close the Window
• Storyline and Studio: Score Doesn't Update When Retaking a Course
• Storyline and Studio: Use XLIFF Translation If Your Project Has Lists or Custom Paragraph Spacing
• Storyline and Studio: Video Plays Full Screen in HTML5 Output on iPhones
• Storyline and Studio: Videos Don't Autoplay in Google Chrome
• Storyline and Studio: Videos Don't Play in Published Content
• Storyline and Studio: What to Do When a Video Won't Play Until It Fully Downloads
• Storyline Doesn't Include an Email Results Feature
• Storyline Is SCORM Conformant
• Storyline Isn't Supported in Client-Server Environments
• Storyline Sends This Quiz and Survey Data to an LMS
• Storyline Supports All Languages and Scripts in Published Output
• Storyline: A Web Object Is Missing from Published Output
• Storyline: A Yellow Accessibility Box Appears When Pressing the Tab Key in a Course
• Storyline: Accessing System Variables in JavaScript Triggers
• Storyline: Between Operator for Trigger Conditions Includes Your Starting and Ending Values
• Storyline: Click-and-Drag Actions in Step-by-Step Screen Recordings Aren't Interactive
• Storyline: Couldn’t Find Quizmaker Project File or Engage Interaction
• Storyline: Create, Edit, and Publish Courses on Your Local Hard Drive
• Storyline: Email Trigger Doesn't Work as Expected
• Storyline: Exceeding SCORM Suspend Data Limits
• Storyline: Exit Course Trigger Doesn't Work
• Storyline: Fonts for Variable References Might Be Different in Published Output
• Storyline: How Course Content Is Preloaded
• Storyline: How the Enter Key Behaves in Data-Entry Fields
• Storyline: How the Timeline-Starts Trigger Event Works
• Storyline: How to Add a Keyboard Input Language in Microsoft Windows
• Storyline: How to Change the Default Theme for New Projects
• Storyline: How to Change the Order of Scenes in Story View
• Storyline: How to Create a Chromeless Player
• Storyline: How to Hide Sensitive Information in Screen Recordings
• Storyline: How to Link to a Resource in the Course Player
• Storyline: How to Split One Audio File Across Multiple Slides
• Storyline: How to Test AICC Courses in SCORM Cloud
• Storyline: JAWS Screen Reader Adds 'Graphic' or 'Button' to Object Descriptions
• Storyline: Memory Leaks When Using Machines With Intel Iris Xe Graphics
• Storyline: New Launch File for xAPI Courses
• Storyline: No Audio Waveform in the Timeline for Triggered Audio Clips
• Storyline: Non-English Characters in Course Title Display as Question Marks in LMS
• Storyline: Only One Media File at a Time Plays in Safari and Chrome on Apple iOS Devices
• Storyline: Only One Slide Is Added When Inserting Step-By-Step Screen Recordings
• Storyline: PowerPoint Animation Sound Effects Aren't Supported
• Storyline: PowerPoint Slide Numbers Aren't Supported
• Storyline: Previous Slide Triggers Point to the Last Visited Slide
• Storyline: Publishing to Microsoft Word Completes Without Creating a Word Document
• Storyline: Question Types
• Storyline: Recommended Workflow for Collaborative Network Environments
• Storyline: Recording Screencasts on Touchscreen Devices
• Storyline: Recording Your Screen with Multiple Monitors
• Storyline: Result Slides Won't Display in the Menu
• Storyline: RTMP Streaming Isn't Supported
• Storyline: Screencast Captions Don't Include Details When Recording Google Chrome
• Storyline: Slide Layers Use the Feedback Master Blank Layout by Default
• Storyline: Some Key-Press Triggers Might Trigger Browser Actions
• Storyline: Step-by-Step Screen Recordings Might Not Show Command Prompt Details
• Storyline: Suspend Data Isn't Human-Readable
• Storyline: Text-Entry Box Is Misplaced or Wrong Size in Screen Recording
• Storyline: The Option for Uncompressed Video Is Grayed Out
• Storyline: Tips for Reducing Slide Duration Via the Timeline
• Storyline: Track Multiple SCOs in the Same Course
• Storyline: Triggers That Occur When the Timeline of an Object Starts or Ends May Not Work
• Storyline: Videos Progressively Download for Immediate Playback
• Storyline: What "Object Loses Focus" Means
• Storyline: Word, Excel, or PowerPoint Attachment Changes to a Zip File
• Tempshare Shut Down February 1, 2022
• Text Is Replaced by Boxes or Emoji in Storyline 360 and Studio 360 Courses
• There Was an Error Publishing to Review 360
• These Fonts Get Installed with Storyline 360 and Studio 360
• Tin Can API Versus Experience API
• Troubleshooting LMS Issues
• Updating the Progress Meter in Rise.com when importing Storyline 360 content
• Using Articulate Software on a Mac with Parallels Desktop
• Using Articulate Software on a Mac with VMware Fusion
• Using Storyline on a Mac
• Verifying Eligibility for Articulate 360 Academic Discounts
• We Updated Articulate 360 Pricing on July 1, 2024
• YouTube Website Videos Behave Differently After Upgrading to Articulate Storyline 360