Studio 360 Support Directory

Browse all Studio 360 articles (Last Updated Mar 28, 2025)

• Add Even More Steps to These Interaction Types in Engage 360
• Articulate 360 FAQs
• Articulate 360 FAQs: Accessibility
• Articulate 360 FAQs: Articulate 360 Training
• Articulate 360 FAQs: Content Library 360
• Articulate 360 FAQs: Free Trials
• Articulate 360 FAQs: Responsive Mobile Player
• Articulate 360 FAQs: Review 360
• Articulate 360 FAQs: Sales and Support
• Articulate 360 FAQs: Studio 360
• Articulate 360 FAQs: Teams
• Articulate 360 FAQs: Working on a Mac
• Articulate 360 Network Endpoints
• Articulate 360 Pricing Options
• Articulate 360 Teams Version History
• Articulate 360 Teams: Admins Must Be Assigned to User Seats to Use the Articulate 360 Apps
• Articulate 360 Teams: Common Single Sign-On (SSO) Issues
• Articulate 360 Teams: Download Seatholder Info
• Articulate 360 Teams: How to Add User Seats to Your Account
• Articulate 360 Teams: How to Import Users for Your Team All at Once
• Articulate 360 Teams: How to Sign in with Single Sign-on (SSO)
• Articulate 360 Teams: Invites Expire After 90 Days
• Articulate 360 Teams: Manage Undelivered Invites
• Articulate 360 Teams: Reducing Seats in a Subscription
• Articulate 360 Teams: Roles and Permissions
• Articulate 360 Teams: Search and Sort Team Members
• Articulate 360 Teams: Single Sign-On (SSO)
• Articulate 360 Version History
• Articulate 360: Custom Install Location
• Articulate 360: Delivering E-Learning in a Mobile World
• Articulate 360: Disabling Cloud-based Services
• Articulate 360: Here’s What to Do Before Canceling Your Subscription
• Articulate 360: How to Disable Software Updates
• Articulate 360: Non-Admin Updates
• Articulate 360: Opt Out of Sending Usage Data to Articulate by Changing Your Privacy Preference
• Articulate 360: Running Diagnostics
• Articulate 360: Script to Remove Local User Data for Articulate 360 Apps on a Windows PC
• Articulate 360: Self-Service Quoting Tool
• Articulate 360: Send Us a Screen Recording of Your Issue
• Articulate 360: Subscription Renewal FAQs
• Articulate 360: Web Hosting
• Articulate AICC Content Uses HACP to Communicate with an LMS
• Articulate Content Is Compliant with AICC Level 1
• Articulate Online Shut Down December 31, 2021
• Articulate Presenter: Track Multiple SCOs in the Same Course
• Articulate Presenter: Web objects with jQuery (JavaScript) don't work in Internet Explorer
• Articulate Quizmaker 360 Doesn't Have an Email Results Feature
• Articulate Studio and Section 508 Accessibility
• Articulate Studio and Web Content Accessibility Guidelines (WCAG)
• Articulate Studio Section 508 Accessibility VPAT
• Articulate Studio: Exceeding SCORM Suspend Data Limits
• Articulate Studio: How to Add a Keyboard Input Language in Microsoft Windows
• Articulate Studio: Suspend Data Isn't Human-Readable
• Articulate Support: Live Chat
• Articulate Updater: How to Mass Update Published Courses
• Attachments Won't Open
• Authoring Articulate Content in Windows 8
• Combined System Requirements for All Articulate 360 Apps
• Custom Color Scheme Is Missing from an Engage Interaction
• End of Support for Internet Explorer 11
• Engage '09 Community Interactions Become Process Interactions When Upgraded to Engage 360
• Engage 360: Adding and Editing Content
• Engage 360: Creating Your First Interaction
• Engage 360: Customizing the Interaction Player
• Engage 360: Detect Missing Fonts
• Engage 360: How to Embed Published Content in a Web Page
• Engage 360: Modern Text Rendering
• Engage 360: Previewing and Publishing an Interaction
• Engage 360: Publish Successful Window
• Engage 360: Publishing and Sharing Content
• Engage 360: Technical Support
• Engage 360: Working with Interaction Properties
• Error 8007064C When Installing Articulate 360 Apps
• Getting Started with Articulate 360
• Getting Started with Articulate 360 Teams
• Getting Started with Content Library 360
• Getting Started with Engage 360
• Getting Started with Presenter 360
• Getting Started with Quizmaker 360
• Getting Started with Studio 360
• How Picture Placeholders Have Been Enhanced in Quizmaker 360
• How to Determine Which Version of iOS You Have
• How to Enable Tab-Key Navigation on a Mac
• How to Find Your Articulate Engage Version Details
• How to Find Your Articulate Presenter Version Details
• How to Find Your Articulate Quizmaker Version Details
• How to Find Your Microsoft Office Version Details
• How to Install Storyline 360, Studio 360, and Replay 360 on a Mac
• How to Localize Storyline 360, Studio 360, Replay 360, and Peek 360 in Other Languages
• How to Repair Articulate Studio 360
• How to Resize Embedded Quizzes After Upgrading Studio '09 Courses to Studio 360
• How to Solve an Error Installing, Updating, or Uninstalling Articulate 360 Apps
• How to Track Articulate Content in Adobe Connect
• How to Turn User Account Control On or Off in Windows 10 and later
• How to Turn User Account Control On/Off in Windows 8
• How to Upgrade a Course to Presenter 360
• How to Upgrade a Quiz to Quizmaker 360
• How to Upgrade an Interaction to Engage 360
• How to Upload Published Content to a Server
• Implementing xAPI to Support Articulate Content
• Learners See the Wrong Fonts or Missing Letters in HTML5 Courses
• LMS Error: The Manifest Cannot Be Found
• Microsoft Surface Support
• MP4 Videos Require a MIME Type on Your Server to Play Properly
• Nothing Happens When You Click the Tutorials on the Start Screen
• PowerPoint 2016 Crashes When Publishing a Large Course with Articulate Presenter
• PowerPoint Audio Isn't Supported in Presenter 360
• PowerPoint Hyperlink Support in Articulate Presenter
• Presenter 360 Supports These PowerPoint Animations
• Presenter 360 Supports These PowerPoint Slide Transitions
• Presenter 360: Adding Content Library 360 Characters
• Presenter 360: Adding Interactivity with Hyperlinks and Branching
• Presenter 360: Adding Quizzes and Interactions
• Presenter 360: Adding Videos and Web Objects
• Presenter 360: Annotating Slide Content
• Presenter 360: Audio Editor Doesn't Save Changes
• Presenter 360: Audio Is Missing or Lost
• Presenter 360: Building a Course with Content Library 360 Slide Templates
• Presenter 360: Comparing HTML5, Flash, and Articulate Mobile Player Output
• Presenter 360: Customizing the Course Player
• Presenter 360: How Masking Animations and Transitions Work in in HTML5 Output
• Presenter 360: How Quizzes and Interactions Are Stored
• Presenter 360: How to Add YouTube Videos
• Presenter 360: How to Embed Published Content in a Web Page
• Presenter 360: How to Fix a Corrupt PowerPoint File
• Presenter 360: How to Format Notes Text and Background
• Presenter 360: How to Show PowerPoint Slide Masters Behind Embedded Interactions
• Presenter 360: Importing and Exporting Audio
• Presenter 360: PowerPoint Slide Masters Won't Show Behind Interactions in the Responsive Player or the Articulate Mobile Player
• Presenter 360: Previewing and Publishing a Course
• Presenter 360: Publish Successful Window
• Presenter 360: Publishing and Sharing Content
• Presenter 360: Publishing Freezes or Hangs
• Presenter 360: Recording Narration and Syncing Animations
• Presenter 360: Some PowerPoint Animations and Transitions Are Converted to Fades on Mobile Devices
• Presenter 360: Some PowerPoint Animations and Transitions Don't Work in HTML5 Output in Internet Explorer or Microsoft Edge
• Presenter 360: Technical Support
• Presenter 360: The Articulate Tab on the PowerPoint Ribbon Is Missing
• Presenter 360: Understanding the PPTA File
• Presenter Was Unable to Open Project File
• Presenter: Action Button and Trigger Support
• Presenter: Publish Multiple Presentations to One CD
• Publishing Articulate Engage 360 Content for Tin Can API
• Publishing Articulate Presenter 360 Content for Tin Can API
• Publishing Quizmaker 360 Quizzes for Tin Can API
• Quiz Data Sent to an LMS in Articulate Quizmaker
• Quizmaker 360: Building Freeform Quiz Questions
• Quizmaker 360: Creating a Quiz Quickly in Form View
• Quizmaker 360: Customizing the Quiz Player
• Quizmaker 360: Designing Quiz Questions in Slide View
• Quizmaker 360: Detect Missing Fonts
• Quizmaker 360: Editing the Quiz Result Slide
• Quizmaker 360: Freeform Question Text Isn't Reported to an LMS
• Quizmaker 360: How Masking Animations and Transitions Work in in HTML5 Output
• Quizmaker 360: How to Add YouTube Videos
• Quizmaker 360: How to Embed Published Content in a Web Page
• Quizmaker 360: Modern Text Rendering
• Quizmaker 360: Organizing and Randomizing Quiz Questions
• Quizmaker 360: Previewing and Publishing a Quiz
• Quizmaker 360: Publish Successful Window
• Quizmaker 360: Publishing and Sharing Content
• Quizmaker 360: Some HTML5 Animations and Transitions Are Converted to Fades on Mobile Devices
• Quizmaker 360: Some HTML5 Animations and Transitions Don't Work in Internet Explorer or Microsoft Edge
• Quizmaker 360: Technical Support
• Quizmaker 360: Use Scrolling Panels to Display Lengthy Feedback Text
• Quizmaker: How to Convert Questions from One Type to Another
• SharePoint Online Won't Play Articulate Published Content
• Storyline 360 and Studio 360: How the Seekbar Behaves in the Responsive Player
• Storyline 360 and Studio 360: How to Fix an Unsupported XLIFF Version Error
• Storyline 360 and Studio 360: How to Use Scrolling Panels on Touchscreen Devices
• Storyline 360 and Studio 360: HTML5 Gestures for Tablets and Smartphones
• Storyline 360 and Studio 360: Website Video or Web Object Is Missing from Published Course
• Storyline and Studio: AICC Content Won't Track or Resume in a Cross-Domain Environment
• Storyline and Studio: Audio Is Distorted on Some iPads and iPhones
• Storyline and Studio: Audio Might Not Play in Google Chrome
• Storyline and Studio: Compatibility View in Internet Explorer Isn't Supported
• Storyline and Studio: Course Doesn't Resume as Expected After Meeting the Completion Requirement
• Storyline and Studio: Custom True/False Answers Always Report to Your LMS as False
• Storyline and Studio: Here’s Why an HTML5 Course Gets Stuck on the First Slide in Google Chrome
• Storyline and Studio: How to Avoid Scrollbars and Margins in Web Objects
• Storyline and Studio: How to Create Certificates by Customizing the Report.html File
• Storyline and Studio: How to Enable LMS Debug Mode
• Storyline and Studio: How to Make YouTube Videos Play Inline on iPhones Running iOS 10 and Later
• Storyline and Studio: How to Report Completion and Success Statuses to an LMS
• Storyline and Studio: Issues with Imported Audio
• Storyline and Studio: Media Doesn't Autoplay in Safari
• Storyline and Studio: Media Doesn't Autoplay When Slides Advance Automatically
• Storyline and Studio: Non-English Characters in Quizzes Are Replaced by Underscores When Reported to an LMS
• Storyline and Studio: Player Properties Aren't Saved When You Click the X to Close the Window
• Storyline and Studio: Score Doesn't Update When Retaking a Course
• Storyline and Studio: Use XLIFF Translation If Your Project Has Lists or Custom Paragraph Spacing
• Storyline and Studio: Video Plays Full Screen in HTML5 Output on iPhones
• Storyline and Studio: Videos Don't Autoplay in Google Chrome
• Storyline and Studio: Videos Don't Play in Published Content
• Storyline and Studio: What to Do When a Video Won't Play Until It Fully Downloads
• Studio 360 Courses Have an HTML Language Identifier for Screen Readers
• Studio 360 Is Compliant with Section 508 Accessibility Guidelines
• Studio 360 Supports Web Content Accessibility Guidelines
• Studio 360 Version History
• Studio 360: Adobe Type 1 PostScript Fonts Aren't Supported
• Studio 360: How to Fix Unexpected or Erratic Behavior
• Studio 360: How to Skip Player Navigation When Tabbing Through Courses with a Screen Reader
• Studio 360: Print Results Feature Doesn't Work
• Studio 360: Supported Versions of Microsoft Office
• Studio 360: System Requirements
• Studio 360: Technical Support
• Studio 360: The End of Flash Importing and Publishing
• Studio Isn't Supported in Client-Server Environments
• Studio: Create, Edit, and Publish Courses on Your Local Hard Drive
• Studio: How Course Content Is Preloaded
• Studio: Non-English Characters in Course Title Display as Question Marks in LMS
• Studio: RTMP Streaming Isn't Supported
• Studio: Videos Progressively Download for Immediate Playback
• Tempshare Shut Down February 1, 2022
• Text Changes Color When Upgrading a Process Interaction to Engage 360
• Text Is Replaced by Boxes or Emoji in Storyline 360 and Studio 360 Courses
• There Was an Error Publishing to Review 360
• These Fonts Get Installed with Storyline 360 and Studio 360
• Tin Can API Versus Experience API
• Troubleshooting LMS Issues
• Using Articulate Software on a Mac with Parallels Desktop
• Using Articulate Software on a Mac with VMware Fusion
• Verifying Eligibility for Articulate 360 Academic Discounts
• Viewing and Tracking Engage 360 Interactions in an LMS
• Viewing and Tracking Quizmaker 360 Quizzes in an LMS
• We Updated Articulate 360 Pricing on July 1, 2024
• YouTube Website Videos Behave Differently After Upgrading to Articulate Studio 360