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Articulate 360: Script to Remove Local User Data for Articulate 360 Apps on a Windows PC
Article Last Updated June 3, 2024
This article applies to:
Follow these steps only when advised by Articulate Support.
- Close the Articulate 360 desktop app by right-clicking the Articulate icon in your computer's system tray (by the clock) and choosing Quit.
- Go to your Control Panel and uninstall all Articulate 360 apps, including the Articulate 360 desktop app, Peek 360, Replay 360, Storyline 360, and Studio 360.
- Download and extract this zip file on your computer: https://articulate-360-kb.s3.amazonaws.com/360cleanup.zip
- Right-click the 360cleanup.bat file and choose Run as administrator. The script should only take a few seconds to remove all the Articulate files and registry keys from your computer.
- Reboot your computer.
- Download the latest Articulate 360 desktop app here: https://id.articulate.com/redirect/downloads
- Right-click the articulate-360.exe file and choose Run as administrator.
- Launch the Articulate 360 desktop app and click Install beside each authoring app you want to install.
- Reboot your computer and test your Articulate apps.