Articulate 360 FAQs: Review 360

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Review 360 is a web app for collaborating with stakeholders on e-learning projects. See these FAQs for answers to common questions about Review 360.

What is Review 360?

Review 360 is a web app for collaborating with stakeholders on e-learning projects.

You publish courses to Review 360, then you use Review 360 to collect feedback from stakeholders. Update your project with the recommended changes and keep everyone in sync with the latest version of the course. Change management just got a whole lot easier.

Take a tour of Review 360 to learn more. And check out this user guide for details on managing and reviewing projects.

How much storage space do I have for courses in Review 360?

Individual Articulate 360 subscriptions have 150 GB of storage for Review 360 content items and Rise 360 courses. Articulate 360 Teams subscriptions have unlimited storage space.

Review 360 content items include everything you publish to Review 360 from Rise, Storyline, Studio, Replay, and Peek as well as project backups and manually uploaded video files.

I'm getting an error when publishing to Review 360. Why is this happening?

Publishing to Review 360 requires an active internet connection, and there are a few reasons why it could fail. See this article for details and solutions.

Can I publish Storyline 360 and Studio 360 courses for manual upload to Review 360?

You can publish Storyline 360 courses for manual upload to Review 360. See this article for details.

Publishing Studio 360 courses for manual upload to Review 360 isn’t supported.

Can I upload Storyline 360 project files to Review 360?

Yes. When you publish a Storyline 360 project to Review 360, you can include the source file so it's downloadable from Review 360. See this article for details.

Can I manually upload videos to Review 360?

Yes. Click the "upload a file" link at the top of your Review 360 dashboard.

You can also create new versions of videos that you previously manually uploaded to Review 360. See this article for details.

Which video file formats are supported in Review 360?

Review 360 supports common video file formats. If you run into an issue with a particular file, let us know. We’re happy to help!

Can I use Review 360 to track progress and results?

No. Review 360 is a collaboration tool for collecting feedback from stakeholders.

To track learners' progress in Storyline 360 and Studio 360 courses, publish them for LMS.

To track progress in Rise 360 courses, export them as LMS packages.

If you're reviewing a video you created with Replay 360 or Peek 360, you can export it directly from Review 360 as an LMS package. Just click the ellipsis (...) in the upper right corner of the screen and choose Export to LMS.

Do reviewers need an account to post feedback?

By default, anyone who has a link to a Review 360 item can review it and post comments—no account required. They'll just be prompted to enter their email address when they post comments so they can receive notifications for replies.

Stakeholders must sign in with an Articulate ID if you use either of these security features in the share settings:

If they don't have an Articulate ID, they can create one here. It's free.

What happens to my content in Review 360 when my free trial or subscription expires?

Your content will remain intact on our servers up to six months after your paid subscription expires or your trial ends.

During that time, anyone who has direct links to review your items will still be able to view them and add comments. However, you won't be able to access your Review 360 home page where all your projects are listed.

See this article for details about what to do before your account expires and what happens to your apps and content afterward.

When an Articulate 360 Teams seat is transferred from one user to another, what happens to the first user's content in Review 360?

You must transfer their shared content. Shared content includes everything in the team directory—Rise 360 and Review 360 content and question banks—as well as Rise 360 shared block templates and Storyline 360 shared team slides. You can choose whether to transfer their personal content—Rise 360 content, question banks, block templates, and Review 360 items stored in private folders—or keep them with the user's Articulate ID. See this article for details.

And if you don't have any open seats to give the new user, you can remove the first user from your team and transfer their content and seat to the new user all at once. Here's how.

Is there a size limit for items published to Review 360?

The maximum size for each published item is 5 GB.

Is there a character limit for Review 360 comments?

Each comment can be up to 1,500 characters in length.

Which languages are supported in Review 360 comments?

Review 360 comments support left-to-right languages and double-byte character sets (e.g., Chinese and Japanese). Right-to-left languages, such as Arabic and Hebrew, aren't currently supported.

Can I change how often I receive email notifications for new comments?

Yes, you can choose to receive instant notifications, hourly or daily activity digests, or even turn email notifications off altogether. See this article for details.

Can learners exit content and resume where they left off in Review 360?

Content viewed in Review 360 always starts over at the beginning each time you open it.