Presenter 360: How to Fix a Corrupt PowerPoint File

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If you see one or more of these symptoms when you publish an Articulate Presenter 360 course, it may indicate that there's corruption in the PowerPoint file:

  • Objects are misplaced.
  • Objects unexpectedly overlap one another.
  • Animations don't work as expected. (Animated objects are misplaced or don't appear at all.)

Since the nature of file corruption is erratic, you may encounter other symptoms not listed above.

You may be able to repair the corruption by importing your slides into a new PowerPoint file. Here's how:

  1. Create a new PowerPoint presentation.
  2. Go to the Home tab on the PowerPoint ribbon, click the drop-down arrow beside New Slide, and choose Reuse Slides.
  3. In the Reuse Slides panel, click the Browse button and choose Browse File.
  4. Browse to your original PowerPoint file and click Open.
  5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
  6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
  7. Save the new presentation and publish with Presenter 360.

Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.