The Reach 360 API is organized around REST. Our API has predictable resource-oriented URLs, accepts JSON-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs.
Your Reach 360 API requests will use the URL https://api.reach360.com. For the latest updates, see the Changelog.
Click here to learn how to generate API keys in Reach 360.
Your API Key is used to authenticate requests and identifies your Reach 360 account. It should be stored securely: make sure it is kept out of version control, and can only be accessed by those who need it. Treat it like any other password.
All API requests must use Bearer Authentication: your API Key must be provided as a Bearer Token in the
Authorization header. All API requests must be made over HTTPS. Calls made over plain HTTP will fail. API requests without authentication will also fail.
When changes are made to our API that aren't backward-compatible, we'll release a new, dated API version. The initial API version of
2023-04-04 will be assumed when your requests do not include a
When an invalid API version header is provided you will receive a 400 response with the error code
invalid_api_version. Successful API requests will include a
API-Version response header, indicating which API version your request was processed using.
Whenever a new API version is released, we call it out explicitly in our Changelog, in addition to creating a new entry on the API Versions page.
curl -i <https://api.reach360.com/users> \\
-H "Authorization: Bearer $API_KEY"
-H "API-Version: 2020-07-16"
All paginated endpoints are cursor-based and return a
nextUrl property. If not
nextUrl indicates that there may be additional results. A
GET request can be made to the
nextUrl URL to get the next page of results. A
null indicates there are no further results. All paginated endpoints support a
limit query string parameter that specifies the maximum number of results to return in a single response. All endpoints that return a list of results support pagination.
limit value must be between 1 and 100 (except where otherwise noted; and defaults to 50 if not specified).
Endpoints Supporting Pagination
A 400 response containing a list of
errors will be returned when the request is not valid. Some common error codes include:
validation_failed: The request body has a validation error
email property is not a correctly formatted email address
missing_api_key: The request is missing an API Key
invalid_api_key: The API Key provided is invalid
"errors" : [
"code" : "invalid_email",
"message" : "\\"email\\" must be a valid email"
We're excited for you to connect Reach 360 with the tools you use most. Support can confirm if API calls are working as expected, but we can't help with writing custom script or debugging third-party applications.
If you do run into an issue, we'll do our best to help you troubleshoot by asking for:
- The simplest version of the call you're making with the API
- Whether the problem can be replicated outside of your application
- Request headers, response headers (including the X-Request-Id header), request bodies, and response bodies
Reach out to our team and let us know what's happening. We'll take it from there!