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Storyline 360: Customizing or Suppressing the Goodbye.html Page

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Storyline 360

You may see this message when exiting a course in your learning management system (LMS):

The content has ended. You may close this window.

Some LMSs display this closing page (the goodbye.html page in your published output) to make sure they have time to process learners' results before the browser closes. Learners can simply close the browser when this message appears.

You can customize or suppress the goodbye message. Here's how.

Customizing the Closing Page

You can customize the closing page to complement your branding or content. You'll need to have HTML and/or JavaScript skills.

  1. Close Storyline.
  2. Open the following folder, depending on your version of Windows:
    • 32-bit Windows: C:\Program Files\Articulate\360\Storyline\Content\lms
    • 64-bit Windows: C:\Program Files (x86)\Articulate\360\Storyline\Content\lms
  3. Make a backup copy of the goodbye.html file in case you need to restore it later.
  4. Open goodbye.html in a text editor, such as Notepad or Notepad++.
  5. Edit the text, change the colors, add images, or insert JavaScript code (e.g., to add a close button).
  6. Save and close goodbye.html.
  7. Publish your Storyline course again and upload it to your LMS.

Tip:

  • If you changed the default installation directory, look for Articulate\360\Storyline\Content\lms in your custom install folder.

Suppressing the Closing Page

We don't recommend suppressing or removing the closing page. Doing so could prevent your LMS from recording learners' results. It's best to customize the closing page, as described above. However, if you need to suppress the closing page, try this method. Please note that this method is unsupported.

  1. Close Storyline.
  2. Browse to the following folder, depending on your version of Windows.
    • 32-bit Windows: C:\Program Files\Articulate\360\Storyline\Content\lms
    • 64-bit Windows: C:\Program Files (x86)\Articulate\360\Storyline\Content\lms
  3. Make a backup copy of the scormdriver.js file.
  4. Open the original files from step 3 in a text editor, such as Notepad or Notepad++.
  5. Find this line of code: var EXIT_BEHAVIOR = "SCORM_RECOMMENDED";
  6. And change it to: var EXIT_BEHAVIOR = "ALWAYS_CLOSE";
  7. Save and close both files.
  8. Publish your Storyline course again and upload it to your LMS.

Tips:

  • If ALWAYS_CLOSE (in step 6) doesn't work in your LMS, try ALWAYS_CLOSE_TOP.
  • If you changed the default installation directory, look for Articulate\360\Storyline\Content\lms in your custom install folder.