Published Content Launches a Blank Window in an LMS

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If you see only a blank window when launching an Articulate course in your learning management system (LMS), it may be caused by a specific version of Java Runtime Environment installed on your computer.

Articulate content doesn't use Java, but some LMSs require it. If this issue occurs, here are some recommendations:

  • Contact your LMS provider to discuss possible solutions. 
  • Downgrade your version of Java Runtime Environment to a version that's supported by your LMS. 
  • Contact an LMS consultant for assistance. We highly recommend Rustici Software. Note that an LMS consultant will charge a fee for their services.