32-bit Windows 10 End of Support
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To ensure a better user experience, we’ll stop supporting 32-bit Windows with the March 2025 update for Storyline 360 and the Articulate 360 desktop app. This shift also lets us focus on enhancing the 64-bit versions of Articulate 360 apps. Find all the details below.
Why We’re Making This Change
Most of our customers use 64-bit machines, and 64-bit apps offer enhanced stability, performance, and memory access. This engineering journal explains more about the technical side: Demystifying 64-bit Storyline. Additionally, since the number of 32-bit processors and operating systems currently in use is extremely low, we want to focus on apps that provide the best value for the most Articulate 360 subscribers.
Timeline of Events
View the timeline below for the full story.
November 2023
We released 64-bit Storyline 360 in public beta.
May 2024
We moved 64-bit Storyline 360 from public beta into general availability and made it the default Storyline version in the desktop app.
February 2025
We announced that the February 2025 update of the Articulate 360 desktop app is the final supported version for customers using 32-bit Windows 10.
March 2025
We’ll end support for 32-bit Windows 10 with the March 2025 update for Storyline 360 and the Articulate 360 desktop app. That means 64-bit will become the only version for those apps going forward.
FAQs
What does the end of support for 32-bit Windows 10 mean?
Starting with the March 2025 update for Storyline 360 and the Articulate 360 desktop app, 64-bit will become the only version for these apps going forward. Also, the option to restore access to 32-bit Storyline 360 in the desktop preferences will be removed.
I use a 32-bit machine. What should I expect?
As of March 2025, you won’t be able to upgrade Storyline 360 and the Articulate 360 desktop app on 32-bit Windows. If these apps are already installed on your machine, you can still access their previous versions. You can also still install and access Studio 360, Replay 360, and Peek 360.
Moving forward, you need a 64-bit machine to update Storyline 360 and the Articulate 360 desktop app.
How do I determine which version of Windows I have?
Follow these steps to find your Windows version details.
Will courses created in 32-bit Storyline continue to work after March 18, 2025?
Yes. Content created in 32-bit Storyline will continue to work after March 18, 2025.
Can I open a course created in 32-bit Storyline in 64-bit Storyline 360?
Yes. You can open, edit, and publish project files created in 32-bit Storyline in 64-bit Storyline 360.